FAQ

Get in touch through the contact form, by text or by email and tell us which puppy you are interested in. We will talk through your home, your schedule and what you are looking for in a companion, and if it is a good match we will hold the puppy for you with a deposit.

No. Every puppy here is the same price, whether that is a standard tan like Pipo or a rare dilute like our isabella and lilac merle pups. Most breeders price rare coats several times higher; we would rather price on the puppy than on the pattern, since every one of them gets exactly the same care, health testing and paperwork. Ask us and we will tell you the price for the puppy you are interested in.

The deposit holds a specific puppy and is non-refundable, but it is transferable to another available puppy if your circumstances change before collection. In Spanish law it takes the form of arras under article 1454 of the Código Civil. It does not affect the rights Spanish consumer law gives you if the animal turns out not to be as described.

Yes. Our puppies come with RSCE/FCI pedigree — the Real Sociedad Canina de España is the FCI member for Spain and handles all official registration and purebred certification for the breed here, under FCI standard no. 101. Each listing states that puppy's registration status individually, and the papers travel with the puppy along with the cartilla veterinaria and microchip registration. One thing worth knowing separately: several of our coats — blue, lilac, isabella and merle — sit outside what the standard accepts in the show ring, so those dogs are companions rather than show prospects. Ask us about the specific puppy and we will walk you through exactly what comes with it.

A one-year guarantee against life-threatening congenital and hereditary defects, backed by a veterinary certificate issued before your puppy travels. It is a commercial guarantee that sits on top of your statutory rights and never replaces them — you keep everything Real Decreto Legislativo 1/2007 and the Código Civil give you. Full detail, including the conditions for keeping it valid, is on our health guarantee page.

Yes. By the time a puppy leaves us it has had the age-appropriate doses of the combination vaccine and is up to date on worming, and the full record travels with it in its cartilla veterinaria. Your vet continues the course to sixteen weeks and then gives the rabies vaccine, which is compulsory in Spain; the exact schedule and booster interval are set by each comunidad autónoma. The timetable is on our vaccinations page.

They are a brachycephalic breed, which means a shortened muzzle and a genuinely narrower airway than a long-nosed dog. Well-bred Frenchies live full, comfortable lives, but the breed does need an owner who takes heat, exercise and weight seriously. We would rather tell you that up front than have you find out later.

Much less than most breeds — two short walks a day and some play indoors suits an adult well. They are not running companions, and they should never be exercised hard in heat. Through a Spanish summer that means walking early in the morning and after dark.

No. Their chest is dense and their muzzle is short, and most Frenchies sink rather than float. Never leave one unsupervised near a pool, and use a canine life vest if they are around water at all.

Harness, always. Pressure on a Frenchie throat from a collar sits directly on an already-compromised airway. Use the collar for ID tags and walk from a harness.

Generally very well — it is one of the reasons the breed is so popular. We keep a record of what each puppy has already been socialised around, from cats and large dogs to younger children, so ask us about the one you have your eye on and we will tell you exactly what they have met.

The coat is easy — a weekly brush. The folds are the real job: facial wrinkles and the tail pocket need wiping and drying several times a week to prevent irritation, and more often in humid coastal weather. Our basic care guide covers the routine.

Yes, anywhere in mainland Spain, by road with a carrier authorised to transport live animals. You are also very welcome to collect in person, which is what we prefer. For the Balearics, the Canaries, Ceuta and Melilla, ask us first — the movement requirements are different.

Never. Airlines restrict or outright refuse snub-nosed breeds in the hold, and with good reason — the risk to a brachycephalic dog down there is real. Within mainland Spain they always travel by road, in a climate-controlled vehicle, with breaks.

Each puppy has its own available-from date, listed on its card. We never release a puppy before eight weeks — quite apart from it being the right thing for the animal, Ley 7/2023 prohibits it.

We limit in-person visits to families who have reserved a puppy, and ask visitors to avoid contact with other dogs beforehand. Young puppies are not fully vaccinated, and parvovirus travels easily on shoes and hands. We are always happy to do a video call instead.